Varjak, where are you located? I am in Shanghai. I recently found a lost iPad, and I'm trying to figure out what to do with it. You would give it to the police? You might as well throw it into a public trash bin.

I am appalled that Apple has the serial number and the registered iCloud login, but won't send the owner my email address. I used the Apple online support chat to ask why. 'Did you receive the expected level of service?' No, zero out of 10 on this one. 🙂 So I was escalated to a support manager, who gave me an extensive answer, first a lot of airtime about protecting the privacy of customers, then suggesting it is impossible to identify the real owner (in case it was resold), then a patently ridiculous argument, roughly that it is too hard a problem for any big company like Apple.

Depending on the product, you can find your serial number: On the surface of your product. On a Mac, by choosing About This Mac from the Apple menu. On an iPhone, iPad, iPod touch, iPod, or Apple Watch, in Settings General About. If you have the original packaging – serial number is located on the barcode. In iPhone, iPad, iPod touch and iPod cases, check out the Devices tab in iTunes preferences in order to get the serial number. Take a look at the original product receipt or an invoice, as there you can also find the serial number of the bought product. Entering an Apple device serial number, however, will also display that device's model and type. I just tried it with the iMac on which I'm typing this answer, and it returned the correct information. Should work as well on your mystery iPad. EDIT: `This more specific Apple page identifies the iPad model from its serial number. I don't have an. IPad and iPod touch. Find the serial number for your iPad and iPod touch engraved on the back of your device, near the bottom. If you have an iPad (cellular model), you’ll also see the IMEI. IPhone 5 and later, iPhone 5S, iPhone 5C, iPhone 6, and iPhone 6 Plus. Find the IMEI for your iPhone engraved on the back of your device, near the bottom.

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I detect that this is the problem: If Apple participates in even the simplest connection between lost and found, then they believe that by doing so, Apple may incur legal liability, in case any mistakes made later by the finder, that is, giving it to someone who was not in fact the current owner. I can think of 2 ways to work around this, not rocket science.

In short, Apple has the necessary information readily available, but doesn't care enough.

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Aug 10, 2014 11:38 PM

The Serial Number (also called serial code) is a uniqe identifier assigned incrementally or sequentially to an iOS device. The serial number consist of character string that includes letter, numerical digits or even typographical symbols.

The IMEI Number (International Mobile Equipment Identity) is a unique number to identify GSM, WCDMA, and iDEN mobile phones, as well as some satellite phones. The IMEI is only used for identifying the device and has no permanent or semi-permanent relation to the subscriber. Number is used by the GSM network to identify valid devices and therefore can be used for stopping a stolen phone from accessing the network in that country.

You may find these numbers by using a couple of alternative methods like in the Settings menu, on the physical device, in iTunes, or on the original packaging. Read the this article to get to know all of them.

Settings Method:

1. At the very beginning from the Home Screen find and select Settings app.
2. Then choose General and tap About.
3. Here you should find such information as Serial Number, IMEI/MEID, and ICCID.

Code Method:

1. First of all, open the phone's dialer.
2. Type in the following secret *#06# and tap Send button.
3. The IMEI Number should pop up on the screen.

Physical Method:

• If you are using one of the following device: iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6sPlus you may find the IMEI number on the SIM tray. So all you have to do is use the eject tool and remove the tray from the phone.
• If you have one of the following phones: iPhone 6, iPhone 6 Plus, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5 you can read the IMEI Number from the back of your device.
• If you are using one of the following device: iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4s you can read both Serial Number and IMEI from the SIM tray.
• If you are the iPad and iPod touch user you may find the serial number at the back of the device.

iTunes Method:

1. In the first step connect your device to your PC.
2. The open the iTunes application.
3. Wait until iTunes detects your phone.
4. Afterwards click on Summary section.
5. Here you should select the Serial Number in order to read CDN, IMEI / MEID, ICCID information.

Package Method:

You may check the Serial Number and IMEI Info even without using your phone. So all you have to do is find the original packaging and find the appropriate information.

Backup Method:

If you have saved backup of your iOS device on your iTunes you may check the SN and IMEI Information by using iTunes. In order to do it go through this instructions:

1. At first open iTunes on yourr PC.
2. From the Main Menu find and select Preferences.
3. In the next step select Devices.
4. Let's locate the cursor on the desired backup and read information about your device.

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